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Our societal responsibility

Digital payments for a trusted world

Our approach to sustainability is long term and 360 degrees, taking in every aspect of our business activities and operations. We are committed to delivering sustainable, trusted and secure solutions across the payment value chain, bringing together different worlds, connecting lives, with Worldline at the core passing on trust.

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A list

by CDP in 2021 for our strong commitment to fight against climate change

Platinum level

on the EcoVadis assessment (86/100 in 2020), top 1% of the most sustainable companies in all sectors, worldwide


of our employees consider that Worldline is a friendly place to work


of our employees have a positive perception of diversity within the company


GHG emissions from our offices, data centers and business travels offsetted



TRUST 2025 The transformation vehicle for our evolving sense of purpose

In 2021 we launched Trust 2025, our five-year roadmap which aims to maintain our corporate social responsibility (CSR) leadership and accelerate our progress in responding to our most critical and strategic challenges. Building on our successful Trust 2020 programme, Trust 2025 reinforces our governance and increases our ambitious targets across the board. 
We will report regularly on progress towards our commitments through 16 key performance indicators (KPIs) defined with specific and measurable targets to be reached by 2025.


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Building customer trust with reliable, secured, innovative and positive impact solutions


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Ethics & value chain

Ensuring business ethics including respect for human rights and increasing sustainable procurement practices within our value chain


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Being a responsible employer


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Reducing our environmental footprint

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Helping our local communities through positive impact solutions and social initiatives

Setting standards for our industry

Our leadership in CSR differentiates Worldline, is widely recognised by leading rating agencies, and allows us to actively and positively influence the payment ecosystem.


86/100 Top 1%




B - Prime





CSR TRUST 2025 results

TRUST 2025 is a key enabler for mobilising the whole organisation and has resulted in a high level of achievement regarding our main CSR commitments in business, people, value chain & ethics ,the environment and the communities. To discover the full achievements of our TRUST 2025 programme, please refer to the Integrated Report 2021.

What matters to us

Want to know what makes Worldline tick? Find out why we embed trust, security and sustainability in all our leading solutions. Discover how Worldline is leading the way to the future of payments.
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