23 April 2019
89% of Belgians prefer to pay electronically even though a majority of payments is still done by cash.
Brussels, 23 April 2019 - While 63% of payments are still made in cash in our country, no less than 89% of Belgians would prefer a digital payment solution. This is the result of a survey conducted by iVOX for Febelfin, the Federation of the Belgian financial sector. For more than half of Belgians, the recurring unavailability of paying by card or with a smartphone is the main reason for cash payments; a situation that tends to annoy many. 11.4% of Belgians, for example, have already left a business or store that did not accept digital payments. However, consumers remain unfamiliar and suspicious of new payment solutions, such as contactless payment and smartphone payment.