Our values

what guides us

If we are going to lead in the fast growing and constantly evolving payment market landscape,

we will need a compass. That is achieved by observing our Worldline values.

 

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man writing on a board

Accountability


We believe in accountability. Our customers ask us questions and we answer them – full stop. We take ownership from A to Z. We deliver what we say we will, not passing responsibility onto others. We hold ourselves accountable to our clients and our colleagues for the outcome.

 

Trust


We believe in trust. It is a precious commodity in the world today and we value it highly. This means we always act with transparency and integrity, demonstrating mutual respect in all relationships. We encourage open and honest feedback. And we expect it in return from our colleagues and our clients.

 

exchange

a meeting

Operational competitiveness


We wholeheartedly believe in operational competitiveness. We strive daily to add value and achieve excellence. We do so by being agile, flexible and pro-active, continuously looking for ways to do things better, faster, cheaper and stronger.

 

Service


We believe in being of service to clients. Together, we work to understand their businesses. We anticipate their needs and expectations in order to develop a mutual, long-term partnership. Pro-active, we respond quickly, provide solutions and seek feedback. We foster a can-do attitude and a healthy team spirit.

 

man on the phone

man pointing at something

Innovation


We believe in innovation. It keeps us sharp. Positive. Creative. Enthusiastic. A cut above the rest. We welcome fresh ideas and inventive solutions. It keeps us evolving, seeking to improve and meeting new challenges.

 

Social Well being


We believe in social well being, in taking responsibility to sustainably improve living conditions for the wider community. We respect and support each other as individuals, always aware of the impact of our actions on others. We want to create an environment that allows all of us to reach our potential and objectives.

 

community

man with a tablet

 

Excellence


Bottom line, we believe in excellence. We maintain the highest standards in everything we do, focus on results, act with ambition. It attracts the best people to us. That in turn attracts the best clients. Being the best gives us the competitive edge both for ourselves as individuals and as a company.

 

About us

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