Contact information for merchants

Commercial service

Do you have questions about our payment solutions? Do you want to order one of our products?

Phone: 02 727 70 00
Monday to friday: 8:30-18:00 
Contactform

mypaymentsolution.be

 

Customer service merchants

Do you have questions concerning your accounting, the working of your payment terminal or the methods of payment that you accept? For all of your questions, you can contact one of the following telephone numbers:

 

For technical assistance or questions regarding the operation of your terminal Worldline
See our online technical assistance in Dutch or French
Phone : 02 727 88 99 (choice 1 in our interactive menu)

Monday to Saturday: 08:00-24:00 - Sunday and holidays: 8:00-16:00

 

For technical assistance regarding your RESTO BOX solution
Visit our support area for Resto Box in Dutch or French

Phone : 02 727 88 99 (choice 1 in our interactive menu)
Monday to Saturday: 08:00-24:00 - Sunday and holidays: 8:00-16:00

 

For questions relating to transactions
See our online transactional support in Dutch or French

Phone : 02 727 88 99 (choice 2 in our interactive menu)
Monday to Saturday: 08:00-24:00 - Sunday and holidays: 8:00-16:00

 

For administrative or financial matters
See our online administrative assistance in Dutch or French
Phone : 02 727 88 99 (choice 3 in our interactive menu)
Monday to Friday: 8:30-17:00


Fraud detection

Do not take any risk. If you remark something suspicious, call the telephone number below immediately. One of our collaborators will ask for your affiliation number, the number and expiry date of the client's card and the amount of the purchase. Afterwards you only have to mention 'Code 10'.

Phone: 02 205 85 65

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