Service Desk CCV

 

Specific CCV documents and forms

New request for activation via CCV

 

Click here

 

Give-back on activation

 

Click here

New RUSH request for activation via CCV

 

Click here

 

New request for cancellation via CCV

 

  • 1. Fill in template (electronically or printed) + signature by customer - FR / NL
  • 2. Fill in the web form + upload the previous document - Click here for the web form
    Acknowledgment will be sent to customer and the CCV feedback person.

 

New Request for TPA contract activation

 

 

Escalation / complaint form for CCV

Can only be used if standard process is not working properly!
e.g. out of SLA, error in handling request,...

Acknowlegdment will only be sent to CCV feedback person.

 

Other forms for customers

 

Click here for NL / FR

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