Keyware Service Desk

 

Specific Keyware documents and forms

New request for activation acquiring
WORLDLINE via Keyware

 

Click here

New request for activation acquiring
KEYWARE via Keyware on Worldline terminals

 

Click here

New request for activation via Keyware
HOST-To-HOST (WK-SCEN6 / WW-SCEN9)

 

Click here

 

New request for activation Card Not Present (CNP) via Keyware

 

CC CNP 2016 FR / CC CNP 2016 NL

 

Give-back on activation

 

Click here

 

2nd Line contact form

 

Click here

 

New request for cancellation via Keyware

 

  • 1. Fill in template (electronically or printed) + signature by customer - FR / NL
  • 2. Fill in the web form + upload the previous document - Click here for the web form
    Acknowledgment will be sent to customer and the Keyware feedback person.

 

Escalation / complaint form for Keyware

Can only be used if standard process is not working properly!
e.g. out of SLA, error in handling request,...

Acknowlegdment will only be sent to the Keyware feedback person.

 

Other forms for customers

 

Click here for NL / FR

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